Product Manager

About This Role

We're looking for a Product Manager to own the roadmap for our customer-facing design tool and shopping experience. You'll define product strategy, prioritize features, and work with engineering and design to ship products that delight our customers and drive business growth.

What You'll Do

• Own the product roadmap for our online design tool and e-commerce experience
• Conduct user research to deeply understand customer needs and pain points
• Define product requirements, user stories, and acceptance criteria for engineering
• Prioritize features based on customer impact, business value, and technical feasibility
• Analyze product metrics and user behavior to identify opportunities for improvement
• Collaborate with engineering, design, and marketing to plan and execute product launches
• Manage the product development lifecycle from discovery through launch and iteration
• Communicate product vision and progress to stakeholders and leadership

What We're Looking For

• 4+ years of product management experience for web-based products
• Experience with e-commerce, marketplace, or consumer SaaS products
• Strong analytical skills with experience in product analytics tools (Amplitude, Mixpanel, GA4)
• Excellent user story writing and requirements documentation skills
• Demonstrated ability to balance user needs with business objectives
• Experience with Agile product development and cross-functional team leadership
• Strong communication skills for presenting to technical and non-technical audiences
• Bachelor's degree in a relevant field; MBA is a plus

Nice to Have

• Experience with design tools, configurators, or customization platforms
• Background in the custom merchandise, print-on-demand, or e-commerce industry
• Technical background with ability to engage in architecture discussions
• Experience with A/B testing and experimentation frameworks
• Knowledge of SEO and conversion rate optimization

Benefits & Perks

• Competitive salary with performance bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match up to 4%
• Unlimited PTO with minimum 15 days encouraged
• Professional development budget ($2,000/year)
• Employee merchandise discount (50% off all products)
• Home office stipend for remote roles ($1,500 one-time)
• Quarterly team retreats and company events
• Parental leave (12 weeks paid)
• Mental health and wellness programs